Getting started
What we build
A quick tour of what an AI agent is in practice and what Smart Market Lab builds.
Smart Market Lab builds custom AI agents and private model deployments for small businesses. This section explains what that means in practice and where to start.
What an agent is, in practice
An agent isn't a scripted chatbot following a fixed flow. It reads context, decides what to do, and takes action — connected to the tools and data you already use, and following your rules and tone.
What we build
- Support and inbox assistants that resolve common requests and draft replies
- Voice agents (automated caller) for reminders, follow-ups, and intake
- Instagram and messaging bots that answer and capture orders in DMs
- Lead qualification and sales follow-up agents
- Document extraction (invoices, forms, contracts) into structured data
- Knowledge-base Q&A over your own docs (RAG)
- Scheduling and appointment agents
- Vision systems for recognition, quality inspection, and monitoring
How we work differently
- Model-agnostic — open models or commercial APIs, chosen per task and budget
- Self-hosting option — your data can stay entirely on your own servers
- Flexible commercials — ready-made solutions start from $500
- Built around your workflow, not forced into a template
New here? Read How a project works, then Self-hosted vs API to choose how you'll run things.