Website Terms of Service

These terms apply to your use of the smlab.aiwebsite, including the live demos. By using the site, you agree to them. If you don't agree, please don't use the site.

About the site and demos

smlab.ai is the website of Smart Market Lab Limited. It describes what we do and lets you try demo AI agents. The demos run on sample, fictional business information — they're there to show how an agent behaves, and they can't take real bookings, place orders, or perform actions on your behalf.

AI-generated responses

AI-generated responses can be wrong, incomplete, or out of date, and they don't constitute professional advice of any kind (legal, medical, financial, or otherwise). Please don't rely on anything a demo says as the basis for a real decision.

Acceptable use

When using the site, please don't:

• attempt to disrupt, overload, or get around the demos' rate limits or security;
• use the demos to submit unlawful, harmful, or infringing content;
• scrape, copy, or reverse-engineer the site beyond ordinary use; or
• misrepresent who you are or interfere with anyone else's use of the site.

Intellectual property

The site's content, design, and branding belong to Smart Market Lab Limited. You're welcome to view it and share links to it, but please don't reproduce or reuse it without our permission.

Third-party services

Some features rely on third parties — for example, scheduling through Cal.com and the AI model providers that power the demos. Your use of those features is also subject to the relevant provider's terms.

No warranty and limitation of liability

The site is provided "as is" and "as available", without warranties of any kind. To the fullest extent permitted by law, Smart Market Lab Limited is not liable for any indirect or consequential loss arising from your use of the site or the demos.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed, and continuing to use the site means you accept the current version.

Governing law

These terms are governed by the laws of Hong Kong.

Contact us

Questions? Email info@smlab.ai.