Automated caller

A voice agent that handles routine outbound calls — confirmations, reminders, and follow-ups — in a natural voice, and hands off to a person when it matters.

What it does

• Places outbound calls for confirmations, reminders, and follow-ups
• Speaks naturally and understands replies
• Captures the outcome of each call
• Transfers to a human when the conversation needs it

Common requests it handles

• Confirm your appointment for tomorrow at 3pm
• Following up on your enquiry
• Capture the answer and book a callback

Recommended models

Voice agents pair a speech layer with the LLM; for the conversation itself a strong, low-latency model matters — frontier API models give the most natural calls, while open models (Llama, Qwen) keep more in-house.

Tuning tips

• Keep scripts short and goal-focused — calls aren't chats
• Set clear rules for transferring to a human
• Respect calling hours and local compliance

What we need from you

• The goal and a rough script
• The numbers or lists to call
• Your telephony setup
• Calling hours and any compliance constraints

Good for

• Appointment reminders and confirmations
• Lead follow-up
• Simple intake and qualification

Options

• Outbound campaigns or one-off calls
• Human-transfer rules
• Voice and language