Documents & data
Knowledge-base Q&A
Internal assistant that answers from your handbooks, wikis, and policies.
An internal assistant that answers from your handbooks, wikis, and policies — so people stop pinging each other for the same answers.
What it does
- Answers from your internal docs and policies
- Cites the source for every answer
- Stays current as your docs change
- Respects access permissions
Common requests it handles
- What's our policy on remote work?
- How do I file an expense?
- Where's the onboarding checklist?
Recommended models
Like website RAG, retrieval matters most — a mid-size open model (Llama, Qwen, Gemma) grounded in your docs and kept in-house is a strong default for internal knowledge.
Tuning tips
- Keep the knowledge base curated and current
- Respect document permissions so people only see what they should
- Require citations to build trust
What we need from you
- Your handbooks, wikis, and policies
- Who should have access
- Any sensitive areas to exclude
Good for
- Onboarding and internal support
- Distributed teams
- Reducing 'where do I find…' questions