Customer support & comms
Instagram & messaging bot
Replies instantly in Instagram DMs, WhatsApp, and Telegram — answering questions, sharing prices, and capturing orders.
Replies instantly where your customers actually message you — Instagram DMs, WhatsApp, and Telegram — answering questions and capturing orders before the lead goes cold.
What it does
- Answers product, price, and availability questions instantly
- Captures orders and collects the details you need
- Follows up with interested buyers
- Works across Instagram, WhatsApp, and Telegram
Common requests it handles
- Is this in stock? How much?
- How do I order?
- Do you ship to my city?
Recommended models
Fast, friendly replies in many languages suit a mid-size open model — Qwen and Llama are strong multilingually, Gemma for lighter loads. For nuanced sales conversations, a frontier API model can help.
Tuning tips
- Keep your catalog and prices current so it never quotes stale info
- Decide what it can promise vs what needs you (discounts, custom orders)
- Set a clear, on-brand voice — these are public DMs
What we need from you
- Your product and price info, or a catalog
- The accounts or numbers it should manage
- How you want orders captured
Good for
- Instagram and social sellers
- Small shops run from the DMs
- Never losing a sale to a slow reply