Customer support & comms

Instagram & messaging bot

Replies instantly in Instagram DMs, WhatsApp, and Telegram — answering questions, sharing prices, and capturing orders.


Replies instantly where your customers actually message you — Instagram DMs, WhatsApp, and Telegram — answering questions and capturing orders before the lead goes cold.

What it does

  • Answers product, price, and availability questions instantly
  • Captures orders and collects the details you need
  • Follows up with interested buyers
  • Works across Instagram, WhatsApp, and Telegram

Common requests it handles

  • Is this in stock? How much?
  • How do I order?
  • Do you ship to my city?

Recommended models

Fast, friendly replies in many languages suit a mid-size open model — Qwen and Llama are strong multilingually, Gemma for lighter loads. For nuanced sales conversations, a frontier API model can help.

Tuning tips

  • Keep your catalog and prices current so it never quotes stale info
  • Decide what it can promise vs what needs you (discounts, custom orders)
  • Set a clear, on-brand voice — these are public DMs

What we need from you

  • Your product and price info, or a catalog
  • The accounts or numbers it should manage
  • How you want orders captured

Good for

  • Instagram and social sellers
  • Small shops run from the DMs
  • Never losing a sale to a slow reply